Contact Us

We’re always here to help and answer any questions you may have.

For inquiries, order support, exchanges, refunds, or any assistance, please feel free to contact our customer service team.

Contact Information

Email
pookie.eg1@gmail.com

Address
Sheraton, Heliopolis, Cairo, Egypt

Contact
01142637288

Shipping Information

We deliver all over Egypt.

Estimated Delivery Time:

• Cairo, Giza & Alexandria: Within 48 hours.

• Other governorates: Delivery times may vary depending on location.

Return & Exchange

Exchange: Available within 14 days of receiving your order.

Refund: Available within 24 hours (1 day) of receiving your order.

Thank you for choosing Pookie.